Office Operator

Field service OS · any trade

The shop that sells while you sleep.

Book, dispatch, invoice, and get paid — one admin. Office Operator answers the overnight call, texts for a photo, and parks the job on a truck before you unlock.

Start with the night deskCustomer booking

No card required in the preview. Ridgeway Mechanical is already live.

Last night
6

leads captured

Quoted
5

rough ranges sent

Booked
3

first-truck jobs

app.officeoperator · Ridgeway Mechanical
A trade van parked on a quiet suburban street at night, one porch light on.
Last night’s board is already full when you unlock.

The overnight loop

Missed call. Text back. Photo. Tighter quote. Booked before sunrise.

  1. 01

    Catch the miss

    A ring after close hits a night greeter first. Want a text? The desk messages that number. Rather talk? A short intake stays on the line.

  2. 02

    Talk like a desk

    They describe the leak and send a photo from the cabinet. You can take over the thread. Or let the desk run.

  3. 03

    Send a range, not a lie

    A price book writes a honest window. A photo tightens it — $300–$390 because we can see the supply nut, not a fake exact.

  4. 04

    Hold the first slot

    They say yes. The job lands on tomorrow’s board with an address and a truck time.

The shop loop

Book. Dispatch. Sell. Collect. Remarket.

  1. 01

    Book

    AI night desk, online booking, and the same number for voice and text.

  2. 02

    Dispatch

    The right tech, skills and area. On-my-way from the truck.

  3. 03

    Sell

    Honest ranges. Photo-tightened. Good / better / best on site.

  4. 04

    Collect

    Invoice on the job. Card, cash, tip. Member plans stay on file.

  5. 05

    Remarket

    Chase unsold quotes. Flush and tune-up cadences. Existing customers only.

Built for any trade

Plumbing at midnight. HVAC in a heat wave. A lockout at 3.

Jobber-class ops for the hours Jobber is usually asleep. Swap the trade, keep the desk. The greeting, the price book, and the first available window all follow the shop.

  • Plumbing

    burst pipes, water heaters, drains

  • HVAC

    no-cool, no-heat, furnace lockouts

  • Electrical

    outages, breakers, outlets

  • Locksmith

    lockouts, rekeys, broken locks

  • Garage doors

    off-track, opener failures

  • Landscaping

    storm damage, downed limbs

  • Pest control

    overnight infestations

  • Roofing

    active leaks after storms

  • General trade

    any after-hours call or text

An empty trade shop office after close — desk lamp, landline, truck keys.
A flashlight on a leaking kitchen pipe at night.

What they see

A real text thread. Not a chatbot costume.

The homeowner can MMS a photo of the leak. Office Operator reads what it can see, tightens the range, and holds a slot. In the preview you can play both sides — desk and homeowner — and watch last night book itself.

Replay last night

Come in to a full board, not a full voicemail.

Office Operator is the after-hours layer for any trade. Capture the miss. Quote the range. Book the slot.

Open the night desk